Privacy Policy

1. Introduction

At One World Financial Services Limited ("we," "us," "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing our platform, you consent to the practices described in this policy.

2. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• Government-issued identification (e.g., passport, driver’s license)
• Financial details (e.g., bank account or payment method)

b. Transactional Data

• Details of remittance transactions (amount, recipient, destination, date).

c. Technical Data

• IP address
• Browser type
• Device information
• Cookies and tracking data

d. Compliance Data

• Information collected for AML and KYC purposes, including proof of identity and address.

3. How We Use Your Information

Your data is processed to:

• Facilitate remittance transactions.
• Verify your identity and comply with regulatory requirements.
• Prevent fraud, money laundering, and other unlawful activities.
• Improve our platform’s functionality and user experience.
• Communicate with you regarding account updates and support.

4. How We Share Your Information

We may share your data with:

• Regulatory Authorities: To comply with legal obligations.
• Service Providers: Partners supporting our operations (e.g., payment processors, KYC providers).
• Third Parties: Where necessary to prevent fraud or enforce agreements.

We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as required to:

• Fulfill the purposes outlined in this policy.
• Comply with legal and regulatory obligations.
• Resolve disputes and enforce agreements.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request access to your personal information.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal and regulatory requirements.
• Data Portability: Request transfer of your data to another service provider.
• Objection: Object to certain data processing activities.

To exercise these rights, contact us at support@oneworldmoneytransfer.com.

7. Security of Your Data

We implement robust security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, alteration, or destruction.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience. Cookies help us analyze site traffic and usage patterns. You can manage your cookie preferences via your browser settings.

9. International Data Transfers

Your data may be processed outside your country of residence, where data protection laws may differ. We ensure all transfers comply with applicable laws and safeguard your information.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws or our services. Significant updates will be communicated via email or platform notifications.

11. Contact Us

For questions or concerns regarding this policy, contact us
Email: support@oneworldmoneytransfer.com
Phone: +44 74790 15988 / +220 712 5638